Privacy Policy

Last Updated: 09/11/2024

This Privacy Policy explains how Moon Star(“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit our website SmartViewProjector.com (“Website”). This policy is in accordance with the General Data Protection Regulation (GDPR) and Indian data protection laws to ensure that we handle your personal information responsibly and securely.

1. Introduction

We understand that your privacy is important to you, and we are committed to protecting your personal information. This Privacy Policy describes our practices regarding the collection, use, and sharing of your personal data when you visit our website or interact with our products and services. By using SmartViewProjector.com, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal data in the following ways:

2.1 Personal Information You Provide to Us

When you visit our website, place an order, subscribe to our newsletter, or contact us for customer service, we may collect the following information:

Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (via secure third-party processors)

Order History

2.2 Automatically Collected Information

We may automatically collect certain information about your visit to our website. This information includes:

IP Address

Browser Type

Device Information

Referring/Exit Pages

Pages Viewed on the Site

Date and Time of Visits

This information is collected through the use of cookies, web beacons, and other tracking technologies. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use your information for the following purposes:

• To process your orders and provide customer support.

• To improve our website and services.

• To communicate with you, including sending order confirmations, updates, and promotional materials (if you have opted-in to receive such communications).

• To prevent fraudulent activity and ensure the security of our website.

• To comply with legal obligations.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications or services, you can request to delete your personal data, and we will honor your request within the bounds of applicable laws.

5. Data Sharing and Disclosure

We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping carriers, and marketing partners) who assist us in delivering our services. These providers are only permitted to use your information to the extent necessary to perform their services.

Legal Compliance: We may disclose your information when required to do so by law or in response to legal requests from public authorities (e.g., to comply with a subpoena or legal process).

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

6. Your Rights Under GDPR

As a user in the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request a copy of your personal data we hold.

Right to Rectification: You can request correction of any inaccurate or incomplete information we hold about you.

Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain conditions.

Right to Restrict Processing: You can request that we limit the use of your personal data in certain circumstances.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used format for transfer to another service provider.

Right to Object: You can object to our processing of your personal data in certain situations, particularly in relation to marketing activities.

To exercise any of these rights, please contact us at [email protected].

7. Your Rights Under Indian Data Protection Law

As a user in India, you have certain rights regarding your personal data, including:

Right to Access: You may request to view the personal data we hold.

Right to Correction: You may request us to update or correct inaccurate personal data.

Right to Erasure: You may request that we delete your personal data under applicable circumstances.

Right to Opt-Out: You can withdraw your consent to marketing communications at any time.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.

• Track the effectiveness of our marketing campaigns.

• Analyze how you use our site to improve its performance.

You can control and manage cookies through your browser settings. However, please note that disabling cookies may impact the functionality of the website.

9. Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of those sites before sharing your personal information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Business Name: Moon Star

Email: [email protected]

Address: New No.26, Old No.14, Narasingapuram Street, Anna Salai,

Chennai, Tamil Nadu, 600002